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voip technology for small to medium sized businesses

Understanding VoIP technology is simple. A VoIP set-up does everything your traditional phone system does: it looks and feels like a normal phone and allows you to make, receive and transfer calls as you need - you won’t even notice the difference. The biggest change in functionality is that it runs over the Internet rather than a phone line, meaning that it normally works out cheaper each month than a traditional business phone set-up, whilst making it easier to take advantage of new functionality for remote working and call management. As technology continues to advance, the number of businesses using Voice...

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With Christmas just two weeks away, and more people shopping online than ever before, there is a heightened risk of cyber-attacks, that could potentially damage your business systems and confidential data. Find out why businesses can’t let their guard down during the holidays – literally! And how to safeguard your company from the cyber-Grinches this year. 2020: Highest Year on Record for Online Sales in the UK As the countdown to Christmas gets on its way, so too do the delivery drivers of 2020. Who, arguably, have been busier than the North Pole this year. In the UK, online retail sales have gradually...

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“No Major Issues” is the least you should expect from your IT Provider, but that it is not the same as “Great Service” or “Value for Money”. When discussing your IT Support Provider, have you ever said something like “we’ve been with them for years and never really had any major issues”? Whilst “no issues” is definitely better than loads of issues, one word can make a big difference to that statement – “yet”. Given that most businesses today rely on IT, one major issue is enough to have a significant impact on trading, customer service or data security. The priority given...

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