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Downloading TeamViewer lets us securely access your computer remotely. This means we can see exactly what’s happening, fix issues faster, and get you back up and running without the need for a site visit.

  • Helpdesk, proactive monitoring and regular maintenance, backed by scheduled review calls to make sure everything is running as it should. 

  • Monday to Friday, 8am to 5pm. During those hours you'll always get through to a real person who knows what they're talking about. 

  • Yes. We handle the whole process from start to finish, managing the transition with as little disruption to your business as possible. 

  • In most cases, yes. We take care of the porting process and make sure everything is in place before your switch-over date. 

  • Traditional antivirus can only protect against threats it already recognises. EDR monitors behaviour across your devices in real time and responds to threats as they happen, not after the damage is done. 

  • Our EDR solution detects and responds to threats in minutes. We keep you informed throughout so you always know what's happening and what's being done about it. 

  • We manage the process on your behalf, liaising with your existing provider to gather everything we need. We won't go live until everything is in place. 

  • Yes. We carry out a free on-site audit and system review, then put together a plan tailored to your business. 

Our IT Services

We provide seamless IT support to businesses across Ayrshire, Glasgow and beyond.

At Innovec, our services are built around making IT effortless. From everyday support and telecoms to cybersecurity and strategic planning, we keep your systems running smoothly in the background so you can focus on growing your business. With clear communication, proactive solutions, and a team you know by name, we deliver dependable IT that feels personal, not faceless.

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  • Reliable, proactive IT for day-to-day operations.

    Proactive

    Remote and onsite

    Responsive

    Third party liaison

  • Practical protection and clear accountability.

    Threat prevention

    Data protection

    Secure access

    Fast recovery

  • Voice, broadband, and connectivity that just works.

    VoIP and cloud-based

    Business mobiles

    Broadband

    WiFi setup

  • Helping businesses use AI safely and effectively.

    Guided setup

    Seamless integration

    Practical training

    Ongoing support

Innovec Team photo 2
Innovec Team photo
Contact us

Get in touch with our team today and find the right support for your business.

Case studies

See how we’ve helped businesses like yours overcome challenges, prevent problems, and grow with confidence.

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