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“No Major Issues” is the least you should expect from your IT Provider, but that it is not the same as “Great Service” or “Value for Money”. When discussing your IT Support Provider, have you ever said something like “we’ve been with them for years and never really had any major issues”? Whilst “no issues” is definitely better than loads of issues, one word can make a big difference to that statement – “yet”. Given that most businesses today rely on IT, one major issue is enough to have a significant impact on trading, customer service or data security. The priority given...

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We know that there are still many businesses adapting to a dependency on technology which simply didn't exist eight weeks ago. With security being more important, and unfortunately more challenging than ever we wanted to share a quick guide to help users recognise if their computer has a virus, and what steps to take to limit the impact. Download our PDF and share it with friends and colleagues! Click here to download ...

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Having spent the last 10 years supporting IT for growing businesses it has been heartening to see how quickly many businesses throughout the UK have, in many cases overnight, embraced and adapted to the need for remote working.As a growing business ourselves we know that this is what happens. You have no choice but to adapt and keep going, it’s about keeping the doors open (figuratively speaking), serving your customers and protecting your team and their jobs.For many businesses this would have meant reacting quickly and making decisions, which rightly, and understandably, prioritised continuity over security, at least in the...

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In line with the instructions from the government, we are now operating remotely with all staff able to access our critical systems easily from home. Whilst the situation is far from normal, the cloud-based technology we use as a business ensures that we will still be able to provide almost all of our day-to-day services remotely and ensure that we continue to support your business in the coming weeks and months.  Following a number of calls and questions from customers regarding our own approach to remote working, we were keen to share a few things below to explain the tools we are using and how they are...

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Jolene, Jolene, Jolene, Jo-leeeeeeeeeene…just one of the many songs we’ve been advised to sing as individuals to ensure we wash our hands for the appropriate amount of time to prevent the spread of Corona Virus. However, with more and more cases of Covid-19 being confirmed every day in the UK and advice from the government to isolate wherever possible, the need to facilitate remote working has been forced on every business in the country almost overnight. We know that it can be confusing for businesses who ultimately just need to know that their people are safe and healthy, and where...

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Computer Security Day 2019 – Innovec’s Five Tips for Staying Safe! At Innovec, we know that, unless like us you run an IT business, you don’t want to spend all your time worrying about IT. For growing businesses, managing technology without endless budget or resource can become a painful, expensive and thankless task. You need to know that you are getting the most from what you have, the systems you invest in improve things for your team and your customers and that your business is safe from cyber threats. At a time when it seems that the only thing moving faster than technology is legislation pertaining to the management of data,...

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