November 2023

Sometimes people ask “When I call, can I speak directly to an IT Technician that can help?” We think this is a very good question. No one wants to be passed around or be stuck in a call queue when they need help urgently with something or short on time.  This article will be to answer this question and provide clarity. The answer is Yes. Speaking to someone who can help with your IT requirements every time you call is our promise. Speak Directly To An IT Technician Who Can Help We are NOT a call centre.  Actually our IT Technicians are...

It's vital yourself and your team are well prepared and equipped for the possibility of a ransomware attack.  The battles most won are the battles that are well planned out and prepared for with the appropriate tools and knowledge to win the battle, or in this case… Ransomware Attack. The Effects Of Ransomware On Businesses Once a ransomware attack occurs, most businesses get hit again within a year of the attack taking place. Never pay the cybercriminal to decrypt your files, the chances of them decrypting them are slim and the will continue blackmailing for more money.You must know what to do in...

Good communication is key for success in any business or company.  Traditional phone lines will soon be a thing of this past, in December 2025 we will experience the BT switch off.  Openreach will cut off all copper-based networks. This means, for businesses to be able to communicate with each other, they will need to use the internet to make and receive calls.Another term used for cloud phones is VOIP, which stands for ‘voice over IP’ because it runs through the internet instead of traditional phone lines. The broadband however, needs to be strong and stable.Cloud Phones/VOIP has many advantages...

Breached or stolen passwords are the bane of any organisation’s cybersecurity. Passwords cause over 80% of data breaches. Hackers get in using stolen, weak, or reused (and easily breached) passwords. But passwords are a part of life. Technologies like biometrics or passkeys haven’t yet replaced them. We use them for websites, apps, and more. So, companies need a secure way to share passwords with employees. As well as help them manage those passwords more effectively. Cybersecurity threats are rampant and safeguarding sensitive information has never been more critical. Properly managing passwords securely is a top priority. At the same time,...

Cybersecurity is a vital aspect of any business that relies on the internet for its operations, communication, and transactions. However, not all businesses have the same cybersecurity needs, challenges, and resources. Therefore, it is important to choose the right cybersecurity services that suit your specific requirements and goals.But how do you know what kind of cybersecurity services you need? Assess Your Current Cybersecurity Posture Identify your assets, threats, vulnerabilities, risks, and controls. You can use various tools and frameworks to help you with this process, such as:Cyber Essentials: This is a certification scheme that shows you how to put technical measures in...